RETURNS & REFUNDS
At Slim Reset+, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
To be eligible for a return or refund:
- The request must be made within 30 days of delivery
- Items must be returned in their original packaging
- Products should not be excessively damaged or tampered with
Please contact our support team before sending any return.
Non-Returnable Items
For health and safety reasons, certain items may not be eligible for return, including:
- Products marked as final sale
- Heavily used or empty bottles
- Gift cards or promotional items
Refund Process
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
If approved, refunds will be issued to your original payment method within 5–10 business days depending on your bank or payment provider.
Shipping Costs
Shipping fees are non-refundable unless the return is due to a damaged, defective, or incorrect item sent by Slim Reset+.
Customers are responsible for return shipping costs unless otherwise stated.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can resolve it as quickly as possible.
Late or Missing Refunds
If you have not received your refund after the expected processing time:
- Check with your bank or payment provider
- Contact your credit card company, as processing times may vary
- Reach out to our support team for further assistance
Contact Us
For return requests or refund questions, please contact:
Slim Reset+ Support
Email: support@slimresetplus.com